We sell and service only the SG2100
with our DMS International
labels. If you have bought one of the copies we cannot service it for you and we do not pay the return shipping. Please check your product before returning it for service. Failure rate of the copy motors is very high.
If your motor and box does not look like the picture above, it's not the original SG2100
motor. The original SG2100
is sold and serviced by DMS International
ONLY. Don't be fooled by the knock-off motors using the SG2100